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    Egham, Surrey · Agency vs Private Carer

    Agency vs Private Carer in Egham: What's the Real Difference?

    The private-vs-agency question in Egham is really about risk. A private carer is fine on a quiet week. An agency is what you're paying for when the week isn't quiet.

    CQC "Good"

    Official Rating

    5.0

    Google Reviews

    24h

    Response Time

    6+

    Years Caring

    What we do for Egham families

    CQC-regulated, inspected, and publicly rated
    Full cover for illness, holiday, or emergencies
    PAYE, insurance, and pension handled by us
    Safeguarding and complaints process built in
    Multiple carers trained on your care plan
    No employer responsibilities land on the family

    Local context

    For agency vs private carer in Egham, our carers know the streets — from the 1930s semis on the residential side to clients near the A30. Postcode coverage focuses on TW20.

    Postcode

    TW20

    Nearest routes

    M25 J13 · A30 · A308

    Council

    Runnymede Borough Council

    What Egham families typically come to us about

    Companionship calls to break the isolation of long days at home.

    Step-up cover when an unpaid family carer needs a break.

    Family-led care arrangements where working children in Egham need a trusted local pair of hands.

    Frequently asked questions

    Is a private carer definitely cheaper?

    On the hour, sometimes yes — but factor in holiday, sick cover, employer NI, insurance, and DBS renewals, and the gap narrows sharply.

    What happens if a private carer is ill?

    The family fills the gap. With us, Egham families get a matched alternate carer without lifting a finger.

    Are we the employer if we hire privately?

    Usually yes — with PAYE, pension, holiday pay, sick pay, insurance, and grievance responsibilities. An agency removes all of that.

    Is a private carer safeguarded?

    Not automatically. Agencies must escalate concerns and are audited. With a private hire, you'd need to arrange your own DBS, references, and disciplinary process.

    Can we combine both?

    Some Egham families do — a private carer for regular weekday hours plus us for weekends, cover, and complex needs.

    Weigh up the options for Egham

    A frank conversation about cost, cover and risk. No obligation.

    Get in touch

    Get Support Today

    We'll call you back within 24 hours. No long forms — we'll discuss the rest by phone.