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    24-Hour Home Care in Surrey (2026 Guide & Prices)

    24-hour home care means a carer is awake and available around the clock in your own home — typically delivered as two carers working 12-hour shifts, or one live-in carer with night-waking support. It's the highest-intensity form of home care and an alternative to a nursing home for people who need constant supervision.

    What is 24-hour home care?

    24-hour home care provides a continuous carer presence in your home, day and night. Unlike standard live-in care (where the carer sleeps and is on-call), 24-hour care means someone is awake and actively supporting you at all times. Reedsfield Care delivers this as a two-carer shift rota or as live-in plus a waking-night carer, depending on what's clinically required.

    Most families choose 24-hour care after a hospital discharge, a fall, a dementia diagnosis with night-time wandering, or for end-of-life support at home.

    • Awake carer presence 24/7 — not just on-call
    • Two-carer shift model or live-in plus night-waking carer
    • Personal care, medication, mobility, meals, companionship
    • CQC-regulated, DBS-checked, locally employed carers
    • Can start within 24–48 hours of your first call

    24-hour care vs live-in care — which do you need?

    Standard live-in care suits people who are stable overnight and need a carer on hand for occasional help. 24-hour care is for people who need active support at night — repositioning, frequent toileting, dementia wandering, oxygen monitoring, or end-of-life symptom management.

    If you're sleeping through the night and just need someone there for reassurance, live-in care (from £1,150/week) is usually right. If you're up multiple times a night or need clinical observation, a two-carer 24-hour rota is the safer choice. We'll quote both in writing so you can compare.

    How much does 24-hour home care cost in 2026?

    24-hour cover is priced per assessment because the right model (two-carer awake rota vs. live-in plus a waking-night carer) depends on clinical need. Live-in care starts at £1,150/week; a waking 24-hour presence sits higher. We'll give you an itemised written quote before you commit.

    NHS Continuing Healthcare can cover 100% of the cost when needs are primarily health-related. We help families apply.

    • Two-carer awake 24-hour rota: quoted per assessment
    • Live-in + waking-night carer: quoted per assessment
    • End-of-life / fast-track NHS CHC: usually 100% funded when eligible
    • No setup fees, no agency fees, one week's notice to stop

    Areas we cover for 24-hour care

    We provide 24-hour home care across our six core towns: Egham, Staines, Ashford, Sunbury, Shepperton and Virginia Water. Because we're family-run and locally based, we can usually start care within 24–48 hours of your first call.

    How to arrange 24-hour care fast

    Call 01784 740078 or WhatsApp 07403 862037. A care manager will call you back, arrange a free home assessment, and aim to have a written care plan and matched carer in place within 24–48 hours. Hospital discharge, end-of-life and post-fall situations are prioritised.

    Frequently asked questions

    Is 24-hour care the same as live-in care?

    No. Live-in care means one carer lives in your home and sleeps at night (with on-call support). 24-hour care means a carer is awake and active at all times — usually two carers on 12-hour shifts, or live-in plus a waking-night carer.

    How much does 24-hour home care cost per week?

    It's priced per assessment. Live-in care starts at £1,150/week; a waking 24-hour presence sits higher, depending on complexity. NHS Continuing Healthcare can fully fund care when needs are primarily clinical.

    Can 24-hour care start the same week?

    Yes — for hospital discharges, end-of-life and post-fall situations we routinely start within 24–48 hours of your first call.

    Is 24-hour home care cheaper than a nursing home?

    For one person the two are often broadly comparable. The advantage is staying in your own home with one consistent carer and no admission/waiting list. For couples, one 24-hour package covers both partners, which is usually far cheaper than two care-home places.

    Will the NHS pay for 24-hour care at home?

    Yes — through NHS Continuing Healthcare (CHC) if your needs are primarily health-related. There's no means test. We help families apply.

    What conditions need 24-hour home care?

    Most commonly: advanced dementia with night wandering, end-of-life cancer care, post-stroke recovery, Parkinson's with significant mobility loss, PEG feeding, ventilator/tracheostomy care, and complex MS.

    Need 24-hour care fast?

    Call 01784 740078 now or request a free home assessment — care can usually start within 24–48 hours.

    We'll call you back within 24 hours. No long forms — we'll discuss the rest by phone.

    Need 24-hour care fast?

    Call 01784 740078 now or request a free home assessment — care can usually start within 24–48 hours.