Families across Surrey often call us asking for '24 hour care' — but the term means very different things depending on need. This guide explains the three main models so you can choose the right one.
Live-In Care
A single carer lives in your home and provides support throughout the day, sleeping at night and being on call for any disturbances. Suitable when the person rarely needs help during the night.
Waking-Night Care
Used alongside a day carer, a second carer stays awake all night to provide active support — turning, toileting, medication, or reassurance for those with dementia who wander or become agitated at night.
Hourly 24/7 Care
Two or more carers rotate on shifts so someone is always actively awake and supporting your loved one. This is the most intensive (and expensive) model, typically used for complex medical needs.
Which Model Suits Your Family?
We help families in Egham, Staines, Virginia Water and across Surrey decide every week — and the right answer is rarely the most expensive one. A free home visit lets us assess overnight needs honestly. Call 01784 740078.